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  • Ringcentral desktop and Plantronics (Poly) headset USB connection . . .
    We regularly see issues with Plantronics headsets Volume levels that go to almost nothing until we go into HUB software and change the output device to something (anything) else and back to the headset and then it works ok for a while No call coming in but the headset rings like there is Random beeping like Morse Code for a few min
  • Plantronics Hub not detected | Community
    I have installed Plantronics Hub on my computer (Mac running 12 6 1) but I cannot get either the RC App or RC Phone to detect Plantronics HUb I have uninstalled and reinstalled both and still get the same behavior - can anyone advise what can be done to get it working? Hub is version 3 24 0 | Build 36336
  • Plantronics Hub - Target Softphone selection? (Device Controls Disabled)
    Using latest Plantronics Hub (Ver 3 13 2 build 41952) with Voyager Focus UC Under Settings - Software Settings - Target Softphone there is no option for RingCentral What should I select? I'm having constant issues with the popup "Plantronics Device Controls Disabled" RingCentral KB ID 10726 is not helpful at all I'm thinking that the proper
  • Need help with integration Plantronics Headset to RingCentral | Community
    I want to be able to answer calls using the call control buttons directly on my headset I #39;ve downloaded Plantronics Hub, which recognizes that my headset (Voyager Focus UC) is connected But on my RingCentral app settings, it just says quot;Headset ready to connect quot; and doesn #39;t show th
  • ringcentral with plantronics savi 7xx headset | Community
    i use a plantronics savi 7xx headset with my ringcentral account this headset allows me to simultaneously connect both my desk phone and the softphone on my computer i can pickup and initiate calls on either the desk phone or the softphone, routing audio through the headset but there is a problem
  • Plantronics Hub Constant Ringing | Community - RingCentral
    The constant ringing occurs with these conditions:RingCentral Desktop app version 22 3 10 or higher #39;Headset controls #39; turned onPlantronics Hub installed and using a Plantronics headset The RC app continues to ring if I don #39;t pick up an incoming call or I #39;m on an existing call and I d
  • Plantronics Hub Integration with Desktop App | Community - RingCentral
    Plantronics Hub Integration with Desktop App It would be fantastic if the new RingCentral App for Desktop would incorporate the same Plantronics Poly headset integration that exists in the Phone app Right now, when using a Plantronics headset, the modern Desktop app does not know how to handle button presses on the headset for answering
  • Answering calls with Plantronics B4210 headset when using the RC . . .
    How do you answer and hang up calls from the Plantronics headset? We are new to RC and will be going live with the new phone system soon I need to be able to answer calls without logging back into my computer if it went to sleep I have already downloaded the the Plantronics Hub software and updated the firmware on the headset This didn't help
  • My desktop ringcentral app doesnt work well with my Plantronics . . .
    My desktop software says it's up-to-date (version 9 3 5 28675) Any time the Plantronics Hub software is running and connected, the RingCentral software crashes shortly after Disabling the Hub software allows the RC software to run, but as mentioned by many, it takes away the features of the Plantronics headset Please provide a solution!
  • Volume spike when interacting with the phone app | Community
    It's acting as if the volume setting for calls is a completely independent, different setting than every other volume setting on the computer, RC phone app, RC, and Plantronics headset HUB I have attempted to adjust the volume settings for each program and the computer volume mixer, but nothing seems to control the volume of interacting with





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